Digital transformation essentials — Supply chain management

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Healthcare supply chain management (SCM) solutions represent specialized digital platforms that optimize the flow of medical supplies, equipment, and pharmaceuticals throughout health systems. These solutions integrate inventory management, procurement, logistics, and analytics to create more efficient and reliable supply chains.

Supply chain management framework


Inventory management

Solutions that provide real-time tracking, automated reordering, and predictive analytics to maintain optimal inventory levels, reduce stockouts and overstock situations, and decrease carrying costs while ensuring critical supplies are available when needed.

Example companies: Tecsys, GHX, FlexScanMD, Infor, Pycube


Procurement and spend management

Solutions that analyze historical purchasing data and spending patterns to drive strategic sourcing decisions and future procurement strategy. These solutions identify cost-saving opportunities, consolidation possibilities, and price benchmarking through comprehensive data analysis and AI-powered insights, focusing on optimizing what to buy, from whom, and at what price.

Example companies: Coupa, Workday, GHX, Clarium, Pycube


Contract and price management

olutions that focus on managing existing supplier agreements and ensuring pricing compliance throughout the contract lifecycle. These platforms centralize contract information, automate compliance monitoring, verify that invoiced prices match contracted rates, manage rebates and discounts, and optimize contract terms to prevent revenue leakage and minimize maverick spending.

Example companies: symplr, Icertis, Pactum AI, Pycube


Supply chain visibility and asset tracking

Solutions that provide real-time location tracking and monitoring of medical equipment, supplies, and assets throughout the healthcare facility. These platforms leverage RFiD, RTLS, Bluetooth, or other tracking technologies to enable equipment utilization optimization, prevent loss, and ensure critical assets are available when and where they’re needed for patient care.

Example companies: RFiD Discovery, Eptura, Zebra Technologies, CenTrak, Pycube

These are example companies, and not meant to be comprehensive. Did we miss your company? Schedule some time to connect.

The case for digital in supply chain management

Healthcare supply chain management has evolved from a back-office function to a strategic imperative as health systems face unprecedented financial pressure, supply shortages, and operational complexity. Forward-thinking health systems are now embracing digital transformation of their supply chains to address mounting cost pressures, mitigate shortage risks, and generate actionable intelligence from previously untapped data sources. This shift from reactive supply management to proactive supply chain strategy represents one of healthcare’s most promising opportunities for sustainable competitive advantage.

Enhance operational efficiency and cost control

Healthcare organizations increasingly recognize the financial impact of supply chain inefficiencies, with supplies representing a significant expense category, accounting for 10.5% of the average hospital budget which amounts to $146.9B spent on supplies.1 Yet only 17% of healthcare leaders report having complete visibility into their supply chains.2 This visibility gap represents a significant challenge, as 78% of hospitals still use manual inventory management processes that lead to $5 billion in annual waste from expired products alone.3 Digital supply chain solutions bridge this gap by delivering real-time inventory visibility and automated processes, resulting in meaningful efficiency improvements. By focusing on data-driven optimization and automation, healthcare organizations can create streamlined operations that drive cost savings in an increasingly financially constrained space.

Mitigate supply chain disruptions and risks

Supply chain management solutions can dramatically improve resilience against increasingly complex challenges that threaten the continuity of operations. A typical regional health system manages between 30,000 to 60,000 unique SKUs annually, sourced through numerous contracts from global suppliers.4 This complexity is compounded by macroeconomic factors like inflation, logistical disruptions, and geopolitical limitations on raw materials. Manual processes exacerbate these vulnerabilities as manual procurement workflows create error-prone transactions, paper-based inventory tracking prevents real-time visibility, and disconnected systems make forecasting nearly impossible. Digital supply chain solutions directly address these challenges through automated transaction processing, real-time inventory visibility, and integrated data management. By connecting appropriate systems to these tools, organizations gain crucial product utilization data that enables sophisticated demand forecasting. This transformation from reactive response to proactive risk management converts supply chain vulnerability into operational resilience and financial stability, even during periods of extreme market volatility.

Drive strategic decision-making through data-driven insights

Beyond enhancing operational efficiency and risk management, sophisticated supply chain solutions transform strategic planning through comprehensive analytics and actionable intelligence. Despite their clear value, many healthcare organizations still underutilize analytics capabilities. It was found that 37% of supply chain departments rely on basic Excel spreadsheets to track margins per case, while 18% don’t analyze their supply chain at all. Those that do implement analytics often limit usage to basic functions like inventory tracking (76%) or supplier consolidation (71%), with only half leveraging more advanced capabilities such as cost-per-case analysis or supply expiration prediction.5 Modern supply chain platforms provide unprecedented spend visibility across the entire procurement ecosystem, enabling executives to identify hidden cost drivers, evaluate supplier performance, and align purchasing strategies with broader organizational goals. These platforms facilitate more strategic supplier relationships by providing data-driven insights for negotiations, performance tracking, and collaborative cost-reduction initiatives. The financial advantages come from transforming vast amounts of transactional data into actionable insights that drive better planning, budget allocation, and resource utilization – exactly what high-performing hospital supply chain departments invest in to gain financial stability in today’s challenging healthcare environment.

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